the atomix app
Your Fulfillment
Command Center
Most 3PLs run on someone else's software. We built our own. The Atomix App is the exact WMS that runs our warehouse floor. Giving you real-time visibility, flawless execution, and total control over every order, SKU, and receiving.
100+
Integrations
24/7
Monitoring
Unlimited
Team Access
Trusted by fast-growing brands across north america
Your Customers Want Perfect. We Built For Nothing Less.
The Atomix App works behind the scenes to keep orders fast, accurate, and worry-free so your shoppers stay loyal and delighted.
accuracy that retains trust
Mistake-Proof Orders, Happier Customers
Our tech and workflows, paired with our Pod Model, eliminate human error so every package arrives exactly as expected.
2-step scan verification and built-in checks
Video recording of every packed order
Real-time inventory counts, accurate down to the unit
Instant conversion of warehouse events into storefront updates

Backed by our 100% Order Accuracy guarantee: full order credited plus free reship if we miss.

Order status as your customer sees it next to the same order in the Atomix App
Order Status
Your customers see what you see Instantly
Order status, tracking, and delivery updates flow automatically to your storefront, powering your automated emails and SMS updates.
Atomix App → Shopify/Amazon/Faire auto-sync
Tracking info pushed instantly
Status updates: processing, shipped, delivered
Reduces "Where is my order?" contacts dramatically
Error Prevention
Stop problems before customers notice them
Smart error detection catches issues before they become customer headaches.
Identifies at-risk deliveries
Flags address errors and missing fields
Highlights SKU mismatches
Surfaces stockouts or fulfillment blocks
One system

Your ultimate source of truth

Inventory, orders, billing, returns and inbound shipments all live in one intuitive system for ultimate accuracy.

Physical + virtual inventory

Track both physical items and virtual SKUs like gift cards.

SKU deep dives

Click into any SKU to view dims, weight, replacement value, inbound units and every order connected to it.

Sellable units at a glance

See on-hand, allocated and sellable quantities instantly.

Platform sync

Live inventory syncs to Shopify and all connected marketplaces.

Transparent, Detailed & Exportable Billing
Transparent Billing
Every invoice is clear, line-itemized, and easy to analyze.
View all monthly/weekly invoices
Status indicators: paid, pending, overdue
Click into invoices for per-order breakdown: first pick, additional picks, packaging, inserts, carrier base rate, surcharges, package dims/weight
Export everything to CSV anytime
Inbound and returns

The logistics before and after fulfillment

Inbound

Inbound made effortless

✓
Create inbound shipments with SKU and quantity details
✓
Track stages: Incoming, Arrived, Processing, Completed
✓
Book domestic and international freight directly
✓
Export receiving data to CSV
Returns

Return workflows

✓
Full return details: reason, action, dates, status
✓
Auto-imports via Loop and Happy Returns
✓
Manual creation for one-off or wholesale returns
✓
Statuses: Incoming, Processing, Completed
Everyday tools

The little things that make the Atomix App feel big

Tools, automations and conveniences that round out the experience.

✓

Marketplace connections

Connect as many sales channels as you need

✓

Full API access

Complete programmatic control

✓

API documentation included

Clear guides for developers

✓

No connection fee

Unless engineering help is required

✓

Bulk order upload via CSV

Process hundreds of orders instantly

✓

Export all DTC and B2B data

Full data portability

✓

Push tracking and order updates

Real-time storefront sync

✓

Download CSV reports

Orders, inventory, receivings, returns

✓

View and re-download exports

Never lose access to past data

✓

Sort and filter SKUs

Find products instantly

✓

Track inbound SKU quantities

See what’s coming

✓

Replacement value fields

Insurance and claim management

✓

Virtual product support

Gift cards, warranties and more

✓

Unlimited team members

No per-seat pricing

✓

Fast keyword search

Across all modules

✓

Clean status tagging

Orders, returns, receiving

Integrations

Connect with 100+ integrations

Easily assemble a centralized fulfillment hub with Atomix’s 100+ integrations, including Shopify, Amazon, WooCommerce, USPS, FedEx and Etsy, so all your channels are synced, fulfilled and tracked in one place.

Order triage

Features that enable rapid order triage

Find, flag and fix orders in seconds, from a single order to a full promo drop.

12+

Filters

Search by ship date, order number, customer name, tracking status, SKU and more.

Queue

Needs review queue

Flags address issues, stockouts, SKU mismatches and international blocks.

360°

Full order view

See shipping methods, carrier, customer info, SKUs and package details.

CSV

Bulk tools

Upload CSVs for promo sends, influencer drops or B2B batches.

Results

Built for how your team works

01

Get notified about what matters, not what doesn’t

Customize in-app or email alerts for your team.

Receiving Arrived, Receiving Completed, Low Stock, Out of Stock and more coming soon.

02

One-off warehouse tasks, handled cleanly

Submit special projects directly in the app and track them from quote to completion.

View active, awaiting and completed projects, track due dates and statuses, with clear cost visibility from your Pod Manager.

03

The whole team can plug in. Literally.

Unlimited team members, zero extra cost.

Team member avatars showing unlimited Atomix App seats
The Atomix Guarantee

Four guarantees no other 3PL will put in writing.

Most 3PLs treat their mistakes as your problem. We don’t. When we miss, you’re paid back automatically in fulfillment credit. No claim forms, no fight.

100%

Order Accuracy

Every order ships complete and correct.

If we miss

Full order value credited plus a free reship.

100%

On-Time Shipping

Orders in by 2 PM local warehouse time ship the same business day.

If we miss

$5 per order, per day late.

100%

Billing Accuracy

Invoices accurate to the line item.

If we miss

$25 credit per incorrect line item.

100%

Inventory Accuracy

Your stock protected to the unit in our care.

If we miss

Full documented cost credited.

We put our money where our mouth is. If we miss, you get paid.

See the Atomix App in action

Your fulfillment should be as fast and precise as your brand. The Atomix App makes that possible.

A Customer-Centric
Fulfillment Platform

Features of the Atomix App

High-Touch Fulfillment Features

Transparent Billing

Proactive Returns Management

Detailed Shipping Information

Automation rules to drive
customer retention

From adding custom inserts for first-time buyers to using specialized fragile wrapping,
our powerful rules engine makes customer-first shipping solutions easy and scalable.

Now, control when, how, and what is shipped to customers based on any specific
parameters you set within the app.

Atomix app flow
Icon photo of Charlotte cruze from Alice Mushrooms

Charlotte Cruze
Co-Founder, Alice Mushrooms

By using the Atomx App, we're able to create custom shipping rules that ensure our chocolates reach their destinations
in 2-Days!

Headshot icon of Taylor Borenstein from Stakt.

Taylor Borenstein
Co-Founder, Stakt

Through the Atomix app, we're able to customize orders if needed. Whether it's putting an order on hold or canceling,
we really appreciate the transparency.

Order Tracking for DTC & B2B

Atomix consolidates DTC and B2B orders for seamless tracking. View and assess fulfillment
data with ease, including customer details, shipping, and tracking by clicking an order.

For B2B, real-time updates on the business recipient's name, tracking, and order status
ensure you can efficiently monitor inventory shipments to retail partners.

Dashboard

View Order Volume & Errors
High-Level Details at a Glance
Pull CSV Reporting

Inventory

Bundle SKUs
Low Stock Notifications
Analyze Fastest Moving SKUs

Orders

Edit Orders
Change Addresses
Fulfill from Multiple Locations

Communication

1:1 Direct Messaging
Dedicated Pod Manager
Recurring Sync Meetings

Billing

Transparent
Easy to Access
Flexible Payments

Multi-Channel Fulfillment for
Omni-Channel Brands

Integrations

Leverage 100+ Integrations with
eCommerce platforms to import orders
into the Atomix App.

EDI Connections

The fastest way to import orders into the
Atomix App, or connect to retailers.

Powered by
Network of atomix integration partners collaborating to enhance connectivity and streamline operations.

Rapid, Reliable, Returns.

Send all product returns to Atomix for inspection, light refurbishment, and
reintegration into your inventory. Easily monitor this process within the app, including
return counts, item status, receipt dates, and completion confirmation.

Inventory Features - In Stock

Track all of your inventory within the Atomix network. View units on hand,
allocated for future orders, whether a bundle or a singular item.

Inventory is synced from your e-commerce platforms, or can be manually
entered by CSV upload. Get the exact insights you need by filtering, sorting,
and exporting your data in seconds.

Receive products, and peace of mind.

View all shipments of inventory to Atomix in one place and receive live
updates when our team scans and processes the new product into your Pod.

Enter new inventory shipments and book freight with discounted rates
exclusively available through Atomix.