Can I access discounted shipping rates?

Yes. By partnering with 100+ DTC brands, we use our scale to negotiate lower rates than individual businesses could independently. On average, we save 36-45%.

How do I “customize” operations for my brand?

Great question! In short, each brand receives a Pod Manager (on the warehouse floor) and Dedicated Warehouse Space. So depending on your brand and requirements, we tailor our operations to any required process from custom packaging to complex kitting. You can learn more about our unique Fulfillment Model [here](https://www.atomixlogistics.com/fulfillment-model).

How much does it cost to ship with Atomix?

At Atomix, you only pay what you really need. The service fee depends on various factors, which you can learn about on our [pricing page](https://www.atomixlogistics.com/pricing).

How long does the onboarding process take?

As short as 2-3 days! After learning more about your goals and business, our team can assist you as quickly as you need!.

How do I transfer stock from my current 3PL?

It’s relatively seamless on our end! We have Receiving Guidelines for all incoming stock, but just reach out to our Customer Experience Team who can help you throughout the transition period.

Understanding Our Fulfillment Process

Step-by-Step Approach to Efficient Fulfillment

NEWLY RELEASED

Technology-Driven Solutions for Modern Businesses

A fully guided, superior 3PL onboarding experience for new Atomix Clients

Meet

Meet your Onboarding Partner

Every Atomix client receives a dedicated onboarding partner, and later on account manager to coordinate all your fulfillment details. During your first meeting, you'll set a desired launch date for your brand.

Receive your Dedicated Channel

In the effort of making onboarding as seamless and efficient as possible, every Atomix client receives their own Slack Channel to communicate with our team. After onboarding you're able to keep your channel for a small fee each month.

Review Receiving Guidelines

We'll start your transition to Atomix by asking that you review our receiving guidelines and/or send them to your manufacturer so that your inventory is packed or palletized properly before sending them to our fulfillment warehouses.

Integrate

Connect your store(s)

Integrate your existing stores into the Atomix App to sync product inventory from Shopify, Squarespace, Amazon and more. Don't fret - your orders will not start flowing into our fulfillment system at this time.

View All Integrations

Send Product to Atomix

Now you're ready to send your inventory to Atomix from your existing 3PL or manufacturer. Our team can help you compare rates across freight carriers, and even book your freight transport for you.

An airplane, truck and van next to each other.

Customize

Shipping Rules

With Atomix, you have the ability to set parameters for when and how items ship. You can set rules to ship certain items with specific packaging, inserts, or to different regions using different postal carriers.

Pod Setup

The fun begins!
The team at Atomix will activate a new pod location and begin setting it up with packaging materials, SOPs, a return station and map your shipping methods.

Packaging Preference

Choose your preferred packaging from a large array of options. Also, make sure to consider our exclusive custom packaging partners who offer discounts for the design and purchase of custom boxes, mailers, or kits.

Packaging Partners

Returns Handling

Atomix is ready to handle all your returns. We'll inspect, process, and restock or discard items efficiently and timely so you always have accurate, quality inventory ready.

PARTNERED WITH

Ship

Inventory Received Confirmation

Your Account Manager will reach out to confirm your inventory shipments have arrived at Atomix, are in good condition, and are stacked in your pod ready for fulfillment.

Activate Integrations & EDI's

It's time! Today is the launch date you set at the beginning of your onboarding journey. We'll turn on the integrations and any EDI connections you have to begin processing and fulfilling DTC, B2B, and FBA orders.