Ecommerce Order Fulfillment Pricing

How Atomix Prices Ecommerce Fulfillment

We break fulfillment down into clear components, so you always know exactly what you’re paying for. No hidden fees, just scalable pricing tailored to your needs.

Receiving

We rapidly receive and scan your inbound inventory with accuracy and care. Priced by the box, pallet, truck, or container depending on shipment size.

Storage

Your inventory is stored in a safe and cleanly environment. We charge only for the space you actually use.

Pick & Pack

Pricing is tiered based on your monthly order volume. You’ll always know what you're paying per pick and pack. No surprises.

Shipping

We rate-shop across carriers to find the best balance of speed and cost. Shipping charges are passed through at our discounted rates.

Kitting & Assembly

Need bundling or subscription boxes? We price custom kitting and special projects based on complexity and time required.

Software

Our software gives you full access to real-time data, automation tools, and performance insights. It’s billed monthly at a small, flat rate.

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What's Included Beyond Pick and Pack

Atomix pricing includes far more than the basics. From dedicated support to advanced tools, warehouse accountability, and customer-first policies, Atomix has everything you need to scale.

EXPERT SUPPORT & OPERATIONS

Built-In Service You Can Rely On

On-site, responsive support—real humans, no bots or tickets

Regular check-ins with your dedicated Pod Manager

Same-day fulfillment with video recordings of every order

TECH & TRANSPARENCY

Tools and Policies That Work for You

Proprietary Atomix App — built by us, constantly improving

Inventory Guarantee — quarterly audits and reimbursements

Automated lot tracking and locking with FIFO/FEFO controls

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THE ATOMIX GUARANTEE

Four guarantees no other 3PL will put in writing.

Most 3PLs treat their mistakes as your problem. We don’t — when we miss, you get paid automatically. No claim forms, no fight.

100%

Order Accuracy

Every order ships complete and correct — right items, right quantities, every time.

IF WE MISS

Full order credited + free reship

100%

On-Time Shipping

Order by 2 PM local and it ships the same business day. No exceptions.

IF WE MISS

$5 per order, per day late

100%

Billing Accuracy

Invoices accurate to the line item. No surprise charges, no mystery fees.

IF WE MISS

$25 per incorrect line item

100%

Inventory Accuracy

Your stock protected and accurate down to the unit while in our care.

IF WE MISS

Full cost credited if lost or damaged

We put our money where our mouth is. If we miss, you get paid.

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What makes Atomix different

Atomix

VC-backed 3PL

Mom-and-pop 3PL

Your team

Dedicated Pod — same faces daily, on-site Pod Manager

Rotating reps / ticket queue

Friendly but stretched thin

Software

Proprietary WMS we build and control

Slick WMS, weaker ops

Spreadsheets & email

Accountability

Four guarantees in writing, auto-credit

Stats, no remedy

Best-effort

Pricing

Transparent, line-item

Hidden fees surface later

Cheap rate, surprise invoices

Scope

DTC + B2B/retail + Amazon, built for high growth

Optimized for low-touch SKUs

Caps out at mid-volume

Frequently Asked Questions

Is there a monthly minimum or order volume requirement?

No, Atomix does not have order volume minimums. We welcome brands of all sizes and stages, including those that are pre-launch.

Can my pricing change over time as I grow or scale back?

Yes, pricing adjusts as your monthly order volume changes so you always get the most competitive rates for your tier.

How long does onboarding take and is it included in pricing?

Onboarding typically takes 2 weeks depending on complexity. It’s included in your setup process with no hidden fees.

Can you work with my custom packaging, inserts, or kitting needs?

Absolutely. We handle custom packaging, branded inserts, kitting projects, and subscription box builds to create a standout unboxing experience.

What happens if my inventory is lost or damaged? Am I covered?

With the Atomix Inventory Guarantee, we reimburse you for any inventory lost or damaged while in our care.

How do I get started and what happens after I request a quote?

Once you request a quote, we’ll review your needs, provide transparent pricing, demo our Atomix App, and walk you through onboarding to get you live.

Do you charge for customer support or access to your software?

No, we do not charge for customer support, including 1:1 direct messaging with your Pod Manager — this is included in your partnership. We do charge a small monthly fee for our Atomix App.

Can you handle temperature-sensitive or FDA-regulated products?

Yes, Atomix can manage temperature-controlled storage and fulfillment, as well as FDA-regulated products, with strict compliance processes.

Will the same team be working on my brand every day?

Yes, your brand is assigned to a dedicated Atomix Fulfillment Pod that knows your products, preferences, and workflows.

Can I adjust my services or workflows after I’ve launched?

Yes, we can adapt services and workflows anytime as your business needs evolve.

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Reliability That Fuels Growth

Atomix keeps your operations running smoothly so you can scale with confidence. By handling the complexities of fulfillment, we free your team to focus on growth and the parts of your business that matter most.

Atomix package delivered to a customer's door

≥ 98.8%

On-Time Fulfillment

✓ Backed to 100% — $5 / order, per day late

< 0.5%

Shrinkage Allowance/QTLY

✓ Backed to 100% — full cost credited

≤ 48 hrs

Average Dock to Stock Time

Operational benchmark

≥ 99.7%

Fulfillment Accuracy

✓ Backed to 100% — full order credited

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From First Call to Live Fulfillment in Under 2 Weeks

Our onboarding process is built for speed, accuracy, and zero friction. With a dedicated specialist guiding every step, you'll be fully set up and shipping in under two weeks.

Align on the Vision

Book a meeting to discuss your unique fulfillment needs.

Review your store, inventory, connections, and shipping requirements.

Receive a tailored quote with a custom plan to support your goals.

Plug In and Prep

We’ll connect your store and send us your inventory.

Integrate multiple sales channels in minutes with Atomix Cloud Tools—a modern, cloud-based WMS app with real-time visibility for total control.

Set up your adaptive fulfillment plan.

Launch with Confidence

Select your packaging preferences for your customer unboxing experience.

You’ll get assigned a dedicated account manager to support your needs.

We’ll set up your space and start fulfilling your orders as soon as your inventory lands in our warehouse!

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Communication has been clear and prompt, and they have been incredibly patient with our questions. Looking forward to scaling with them.

Mandy N.

Co-Founder at Scruffy Dog Trading

Their team has always been very helpful in answering questions that we had since it is our first 3PL. Would highly recommend any brands to work with Atomix

Vincent H.

Founder at Whereafter

Atomix has taken the time to address every question, accommodate requests, and work through every concern. I highly recommend their service.

Kylie P.

Supply Chain Manager at BluMaan

Real Results from Real Brands

See how fast-growing companies have transformed their fulfillment with Atomix and why they’ve stayed.

Case study

How a Flexible Fulfillment Model Empowered David Protein’s Rapid Growth and Scalability

Read David's story

Case study

Freja New York — Boosting Growth and CX for luxury Handbags

Read Freja's story

Case study

Flexing Growth and Scalability — Why Stakt Chose Atomix as a Strategic Fulfillment Partner

Read Stakt's story

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Client case studies

Trusted by Brands that Scale Smarter

Health & Wellness

“Through the Atomix app, we're able to customize orders if needed. Whether it's putting an order on hold or canceling, we really appreciate the transparency.”

Taylor Borenstein

Co-founder,
Stakt

See case study

Food & Beverage

“The Atomix team has been a valuable partner in our growth. They operate as an extension of our team with quick response times and a problem-solving mindset.”