Rapid. Reliable. Resolved.
Returns Handled Right
Easy Returns for Customers
In just a few simple steps, your customers can initiate a return process to send a product back to our fulfillment center. We strictly follow the returns process that the business owner has set in place - a process that's thoroughly discussed and determined during the onboarding phase with Atomix's team.
This meticulous approach guarantees the accurate handling of your brand's identity, significantly reducing the likelihood of errors.
Live Updates for You
Using our exclusive SaaS platform, Atomix offers brand owners live updates on the status of returns like: shipped, delivered, and received returned orders. Beyond this, Atomix empowers brand owners to supply return shipping labels to their customers in their orders.
This streamlined process enables us to receive and transition packages into the tailored returns procedure that was established during the onboarding phase.
Inspecting & Restocking
- Upon receiving the package, we promptly scan it to confirm the correct product's return.
- Our meticulous team meticulously examines the product, checking for any damage, defects, or issues.
- After the product is scanned, we meticulously follow the client's instructions - whether it involves storing, repacking, discarding, or returning the item to the manufacturer.
Rest assured that throughout the entire returns process, every step is meticulously documented and recorded to guarantee a flawless execution of procedures.
Feature Full Software
Atomix's Warehouse Management System (WMS) stands out with an impressive array of features that surpass any other single fulfillment app.
From same-day store integration to detailed inventory insights and real-time updates on individual SKUs, our in-house app offers a range of coveted capabilities. But you don't have to take our word for it - get in touch with usto experience a demo firsthand!