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BigCommerce: A Comprehensive Guide for Ecommerce Sellers

BigCommerce: A Comprehensive Guide for Ecommerce Sellers

April 10, 2024
Posted By
Hafez Ramlan
Title asset to the "Summer Shipping" blog post from Atomix Logistics. A small green 3D truck with a small sun floating above it portrays the hot summer sun during order transport. KW: Ecommerce, 3PL, order fulfillment, fulfillment center, summer order fulfillment, new orders, new customer, temperature, protection, packaging, eco-friendly, sustainability

Welcome to your ultimate guide on BigCommerce, a leading platform that's revolutionizing the ecommerce landscape. Whether you're just starting out or looking to scale your online business, understanding the ins and outs of BigCommerce is key to your success. This guide is designed to walk you through everything from what BigCommerce is, to its key features, pricing plans.

What is BigCommerce?

BigCommerce stands out as a robust, cloud-based ecommerce b2b platform that empowers online sellers to create, manage, and scale their stores with ease. It's known for its comprehensive set of features, ease of use, and flexibility, making it a go-to choice for businesses of all sizes. From small startups to large enterprises, BigCommerce offers a solid foundation for building an online presence and reaching customers worldwide.

Key Features on BigCommerce

BigCommerce is packed with features designed to help you sell more and manage less. Its standout features include an intuitive storefront editor, seamless integrations with popular payment gateways, advanced security measures, and unparalleled support for SEO. With BigCommerce, you can also leverage omni-channel selling across social media, marketplaces, and more. These features are crafted to enhance your store's performance and provide a superior shopping experience for your customers.

How BigCommerce Works

Getting started with BigCommerce is straightforward. First, you'll choose a theme that aligns with your brand, then customize it to your liking with the drag-and-drop editor. Adding products is a breeze, and you can easily manage your inventory, set up shipping options, and configure taxes. BigCommerce's robust analytics dashboard helps you track your store's performance, understand customer behavior, and make data-driven decisions to grow your business.

Benefits of using ecommerce integrations with BigCommerce

Enhances operational efficiency: By integrating enterprise applications like inventory management, customer relationship management (CRM), and enterprise resource planning (ERP), businesses can achieve a seamless flow of data. This eliminates manual operations such as data entry, leading to automation that boosts operational efficiency, reduces errors, and saves both time and resources.

Increases Efficiency: Manual operations can slow down processes and introduce human errors that require correction, causing further delays. Implementing a fully integrated automated logistics system can alleviate staff burdens and ensure tasks are completed promptly.

Reduces data redundancy and errors: Unnecessary data can burden systems and lead to outdated or inaccurate information. Integrating systems minimizes unnecessary data redundancy, ensuring data is up-to-date, enabling better decision-making, and avoiding inconsistencies.

Enhances customer experience: Modern customers expect personalized experiences in their ecommerce interactions. By integrating third-party solutions, businesses can tailor the shopping experience to individual customer interests. This personalized approach ensures customers are shown products aligned with their preferences, increasing the likelihood of conversion.

BigCommerce Features & Pricing Plans

BigCommerce fees and plans offers a variety of plans to fit different business needs and budgets. Starting with the Standard Plan, suitable for new ecommerce stores, to more advanced options like the Plus and Pro plans, there's something for everyone. Each plan comes with its own set of features and benefits, designed to scale with your business as it grows. For large enterprises, BigCommerce also offers a custom Enterprise plan with custom solutions.

Standard Plan: An Entry-Level Solution

The Standard Plan serves as an economical gateway for small businesses into the ecommerce realm, priced at a modest $39 monthly. It encompasses a suite of vital features, including an intuitive drag-and-drop interface and a dozen foundational tools. The plan champions unlimited product listings, offering the scalability essential for burgeoning businesses. Beyond the basics, it boasts marketing enhancements designed to refine the customer experience, elevate conversion rates, and curtail cart abandonment, equipping small enterprises with the arsenal needed to thrive online.

Plus Plan: Elevating Growing Businesses

Targeting businesses that are scaling, the Plus Plan, at $105 per month, augments your ecommerce capabilities. It permits annual sales up to $180k, alongside exclusive credit offerings, boundless products, and promotional mechanisms. This plan is pivotal for businesses looking for expansion, offering features like product variations, segmented customer groups, and a B2B module. A standout is the Abandoned Cart Saver, a tool aimed at reclaiming potential lost sales by re-engaging with customers who've left items in their carts.

Pro Plan: For the Ambitious Ventures

The Pro Plan is tailored for larger B2B enterprises desiring advanced functionalities and a higher sales ceiling. With a base rate of $399 per month and accommodating up to $400k in sales, it significantly extends API capabilities, enabling extensive third-party integrations. The plan scales with your business, adjusting its rate for additional sales volume. Features like Google Customer Reviews integration offer valuable consumer insights, while dedicated support ensures seamless operation.

Enterprise Plan: Custom Solutions for Top-Tier Businesses

The Enterprise Plan, caters to high-volume merchants and vast corporations with its bespoke solutions. This plan abolishes transaction fees, supports multiple currencies, and guarantees priority assistance, among other premium features. Designed for businesses generating upwards of $400k annually, it provides a tailored experience with VIP support and customized pricing to match the intricate needs of large-scale operations.

BigCommerce B2B

The B2B Edition of BigCommerce, featuring multi-storefront capabilities, an updated buyer portal, and headless support, is the best B2B ecommerce solution, taking the BigCommerce Enterprise Plan to new heights. This innovative edition delivers enhanced B2B functionality designed to streamline online operations for merchants and customers alike, facilitating smooth and efficient transactions.

Partnering with a 3PL for BigCommerce Success

For ecommerce entrepreneurs aiming to scale their BigCommerce stores, collaborating with a 3PL provider can significantly streamline your operations and boost your online presence.

Key Considerations:

1. Technological Sophistication of the 3PL

Partnering with a 3PL entails assessing their technological prowess and adaptability to process changes. Given the intricate nature of their multi-client operations, ensuring alignment between your IT strategies is paramount. Dig into their innovation-focused budget allocation to gauge commitment to technological advancements and integration capabilities.

2. Scalability and Flexibility

Assessing a 3PL's capacity to accommodate your business growth is essential. Beyond meeting current needs, they should demonstrate agility in scaling operations alongside your expansion plans, particularly during peak seasons. Collaboration on planning and forecasting ensures seamless integration of services.

3. Mitigating Supply Chain Risks

Understanding a 3PL's preparedness for supply chain disruptions is imperative to mitigate potential losses. Inquire about their strategies for handling various contingencies, including labor shortages, technology failures, and weather-related disruptions.

4. Evaluating Expertise

Considering the scarcity of supply chain talent, evaluating a 3PL's depth of expertise is vital. Look into the breadth and proficiency of their staff, ensuring continuity in service excellence and seamless transitions. Inquire about their investments in employee training and succession planning.

5. Exploring Value-Added Solutions

Beyond IT capabilities, seek a 3PL that offers advanced solutions and industry insights to enhance your operations. Partnerships with technology providers and opportunities for peer learning contribute to long-term success.

6. Alignment with Business Metrics

Evaluate potential 3PLs objectively against your business metrics, ensuring alignment with your operational needs and objectives. Assess their ability to manage stock rotation, handle product recalls, and demonstrate continuous improvement. Additionally, confirm compatibility with existing business processes and networks to avoid disruptions.

How partnering with Atomix can help your ecommerce business?

Atomix isn't just any logistics partner; they're experts in seamlessly integrating with BigCommerce platforms, ensuring your backend logistics mesh perfectly with your online storefront. Here's why Atomix is your ideal 3PL Fulfillment Partner.

1. Inventory Allocation & Optimized Processes

Atomix doesn't just manage your inventory – we optimize it to maximize efficiency and cost-effectiveness. Our cutting-edge system analyzes data to determine the proximity of customers' products and the least amount of storage space required. This precision allows us to save costs through enhanced picking efficiency, which we pass on to our valued customers. With Atomix, you'll pay only for the space you utilize, gaining clarity into your products' placement and space allocation on a daily basis, rather than dealing with ambiguous monthly bills.

2. Aligning Interests with the Micro-pod Model

Our Micro-pod Model sets Atomix apart from traditional warehouses and 3PL providers. We believe in providing consistent, top-notch service to all our brand partners, regardless of size. Whether you're a subscription box company shipping thousands of orders per month or an eBay seller sending out a hundred custom hats, Atomix treats you with equal dedication. At our core, we're vertically integrated, with dedicated pod managers, an owned and operated warehouse, and a cutting-edge 4-in-1 software platform. We firmly believe that owning the end-to-end process is the key to delivering exceptional customer experiences and fostering long-term customer loyalty.

3. Personalized Support and Innovative Solutions

At Atomix, we understand that every ecommerce business is unique. That's why we offer personalized support and tailor-made solutions to meet your specific needs. Our team of experts works closely with you to understand your goals and challenges, providing guidance and expertise every step of the way. Whether you need assistance with order fulfillment, inventory management, or logistics optimization, Atomix has the tools and resources to help you succeed.

4. Seamless Integration and Scalability

Scaling your ecommerce business shouldn't be a hassle. With Atomix, seamless integration and scalability are guaranteed. Our state-of-the-art technology and flexible infrastructure allow you to expand your operations effortlessly, without worrying about logistical constraints. Whether you're experiencing rapid growth or seasonal fluctuations in demand, Atomix adapts to your business needs, ensuring smooth operations and uninterrupted service.

5. Future-Proofing Your Business

In today's fast-paced ecommerce landscape, staying ahead of the competition requires innovation and adaptability. Partnering with Atomix future-proofs your business by leveraging cutting-edge technology and industry-leading practices. Our commitment to continuous improvement ensures that your business remains agile and resilient in the face of evolving market trends and consumer demands.

Ultimately, BigCommerce stands as a robust ecommerce solution for retailers looking to make their mark online. Its array of features, adaptable pricing, and straightforward user experience make it a standout choice for any business size. Teaming up with a knowledgeable partner like Atomix can provide the edge you need, ensuring your BigCommerce venture not only grows but thrives. Reach out to us today!

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