Every 3PL will quote you a lower pick fee. None of them will tell you what it costs when they get it wrong — because at most of them, that cost lands on you. Atomix is the only 3PL that puts four guarantees in writing and pays you back automatically when we miss.
Industry research puts the cost of a single mispick between $50 and $300 once you count the replacement unit, the second shipment, the support time, and the customer you probably lost. Here's who absorbs that.
A statistic tells you what usually happens.A guarantee tells you what happens when it doesn't.
These aren't service targets or best-effort promises. They're contractual commitments with defined remedies, written into every Atomix agreement.
The reason most 3PL guarantees are worthless isn't the promise — it's the process. Ours pays out on our initiative, not yours.
Competitor accuracy figures are self-reported performance statistics — not financial guarantees. There's a difference, and it shows up on your invoice.
A guarantee only works if you rarely need it. The point isn't to buy your forgiveness after the fact — it's to make sure the incentive to get it right sits with us, not you.
Here's what we actually hit in the real world.
If the answer is a statistic instead of a number on your invoice, that's the difference. Book 30 minutes and we'll show you exactly what we'd commit to in writing.
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